Mailing Address & Location

Branch & Mailing Address: 
726 Broadway, Suite 110, between Washington Place and Waverly Place

New York University FCU

726 Broadway, Suite 110
New York, NY 10003-9502

Satellite Branch:
NYU Langone Medical Center- 550 1st Avenue. 
For exact location, please click here

If you have any questions related to your account, please email us through your online banking secure email.

Popin Video Banking Collaboration
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Member Services

Monday-Friday: 9:00 a.m. - 3:00 p.m.: 212-995-3171

Audio Teller: Available 24 hours a day800-997-0724,  for instructions on how to use this service visit the Audio Teller page.

Fax: 347-602-4751

Bill Pay Support: 800-877-8021

PopMoney Support: 877-831-5077

Visa Debit Card

Monday-Friday: 9:00 a.m. - 3:00 p.m.: 212-995-3171

24 Hour Hotline to a report card lost/stolen or for questions about the card account: 844-752-0526

24 Hour Hotline to initiate dispute for fraud or non-fraud transactions: 844-752-0528

Debit Card Pin Selection and Activation: 800-757-9848

Verify Transactions: 877-253-8964


Visa Credit Card

Credit card services, reporting card lost or stolen, payments by phone and recent account information.

Domestic Call Center: 866-454-3955

International Call Center: 571-325-3455


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